Enhancing Follow-Up Care for TAVI Patients with Virtual Voice Technology

Clinical follow-up using virtual voice technology, like the system offered by MyPocketDoctor, has proven effective in identifying complications after transcatheter aortic valve implantation (TAVI) with high patient satisfaction, according to research presented at ESC Congress 2024.

Dr. Marta Herrero Brocal from the Dr. Balmis General University Hospital of Alicante, Spain, explained the rationale behind developing the virtual voice assistant for TAVI patients. She noted that “aortic valve stenosis is common, especially among the elderly. While surgery and TAVI are treatment options, complications often arise after TAVI, particularly within the first month.” Due to limited hospital resources, intensive post-discharge follow-up is often difficult. That’s where the AI-driven virtual voice assistant ‘LOLA’ comes in, capable of making over 40 calls in just two hours. This system allows for effective follow-up care with minimal resource strain, as demonstrated by the TeleTAVI study. The study shows that excellent care can be provided virtually, similar to the telemedicine services available through MyPocketDoctor.

TeleTAVI, a prospective study conducted at the Dr. Balmis General University Hospital, included 274 patients in 2023, all of whom had undergone TAVI. Virtual follow-ups using LOLA took place during specific intervals, collecting key health information. LOLA enabled efficient patient monitoring and facilitated timely interventions where needed. Impressively, the system made 1,039 calls, completing 94% of them with an adherence rate of over 85%.

With such innovations, including services like MyPocketDoctor, hospitals can ensure timely follow-ups, reduce hospital stays, and maintain high levels of patient satisfaction. In fact, 89% of patients expressed satisfaction with LOLA, and 86% would recommend it, demonstrating the system’s effectiveness in providing reliable, automated care.